February 16, 2013
Out for our 18th anniversary and probably would have been irritated by the long wait, but since we live pretty close, just went home and had a few glasses of wine and went back.
Food:
We got the Cajun fries-mild, which were still pretty hot, even to me, and the 1/2 lb of shrimp with corn-medium, which was way hot, but still really delicious. Loved the hands on approach, essentially they bring your food in a bag and you bust it open right on the table, shrimp still have the shell, so it's a messy task. Although they bib you up I still would advise against wearing white, or anything particularly delicate.Decor/Cleanliness:
The decor is casual and interesting, there are personal messages and writings on the walls, allowed by the restaurant. Lots of interesting pictures and things to look at, guess that gives you something to do while you are waiting...a long time, lol!! Given the manner of eating the table wear is plastic table coverings and nothing fancy, but doesn't detract in any way, if anything adds to the unique ambiance of the place. Everything was clean and orderly and restrooms had all necessary supplies and were neat and clean.
Customer Service:
Both Louie and I found everyone to be very courteous, knowledgeable, and friendly. The absolutely great thing is that once you actually get seated your wait is over, you are greeted right away by your wait staff, promptly served drinks and everything you order begins coming in waves, so it's quite a heady experience, especially because it's so hot and spicy.
Overall Rating:
Louie: 4, thumbs up! "It would be perfect, but the wait is a definite detractor. Either way the food is delicious.
Monique: 3.5, thumbs up. "I really enjoyed it, but being a busy mom if my hubby and I actually get a night out I'd really rather not spend a good portion of it waiting for a seat.